Michigan Healthcare Executive Group and Associates
February 21, 2008

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February 21, 2008 Re-Inventing Customer Service in Health Care

(1 CAT-I Credit)

Moderator: Rob Casalou, President Providence Park Hospital

Panel Guests: Gerard Van Grinsven, President of Henry Ford-West Bloomfield

Frank Taylor, President, Southern Hospitality Group

Stas' Kazmierski, Zingtrain Consulting

 

Location: The Embassy Suites Hotel -Southfield 

 

Registration

5:30 p.m.    Networking Reception

 

6:00 p.m.    Dinner

6:45 p.m.    “Re-inventing Customer Service in Health Care”

  

7:45 p.m.    Question and Answer

 

8:00 p.m.    Adjournment

To Register for the Program:

   

NAME:                         

 


ORGANIZATION:      

 


EMAIL ADDRESS:  

 

 

 

Please email your registration form to

mihealthcareexecgroupandassoc@gmail.com

or fax to the MHEGA office at 586 218-4443.

 

Registration questions 586 218-4442.

 

Make checks payable to:

Michigan Healthcare Executive Group and Associates

22732 Alger Street, Suite # 200
St.
Clair Shores, MI  48080

 

 

 

CANCELLATION NOTICE: In the event you must cancel your participation, please notify Deb Ellis, MHEGA Administration, via email at mihealthcareexecgroupandassoc@gmail.com or in writing to the above address.  An emailed or written cancellation dated or post-marked 14 DAYS PRIOR to the event entitles you to a refund (less a minimum processing fee of $15.00 or 25% (whichever is greater). After that date, all fees/credits toward the program are forfeited.  You are encouraged to send a substitute if you cannot attend.

 

 Questions: 
Contact, Deb Ellis at mihealthcareexecgroupandassoc@gmail.com
Telephone:  586-218-4442




 

Submitting your registration form and Payment

Michigan Healthcare Executive Group and Associates
22732 Alger Street, Suite 200 
St. Clair Shores, MI 48080

Please make check payable to MHEGA

 

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